OUR GUARANTEE
If any of our products ever fail as a result of defects in materials or workmanship, we’ll repair or replace them with a like item free of charge and cover the shipping back to you (only in the US unless otherwise stated). Items with defects in materials and workmanship will be replaced or repaired at our discretion for the practical lifetime of the product. We will cover your product until such time as we deem the product to be worn out and beyond a reasonable repair. This warranty does not cover degradation from normal wear and tear over the natural lifespan of the materials in the bag or garment.
Final sale items are not eligible for return, exchange, or refund unless otherwise noted.
** All warranties require proof of purchase from an authorized dealer or Mission Workshop directly **
Repair/Warranty Claim Procedure
If you have a warranty claim, simply send us an email with a few photos and a description of the problem to warranty@missionworkshop.com.
We’ll then get back to you within a business day or two with instructions on how to ship the product back to us.