Shipping and Processing
U.S. Shipping Rates
Free Ground shipping on all orders $200 or more
($9 Flat Rate on all orders under $200)
Ground and expedited shipping options do not include Saturday, Sunday or national holidays.
All Domestic and International orders for in-stock items will ship within 1–2 business days. Please allow for up to 7-10 days processing and shipping during peak holiday seasons.
Business days do not include Saturday, Sunday or national holidays.
Standard orders are shipped via UPS Ground. We do not ship to P.O. BOXES
If you live outside of the United States and would like to place an order, choose your country by clicking the US flag on the top of the website and selecting your country from the menu. International shipping prices will depend on the contents of the order. You will have a chance to see shipping, duties and taxes before confirming your order.
If you choose to place an order through our US facing website, shipping to an international location, see the following flat rate shipping costs that apply to each region. Please note our flat rate includes the shipping cost only and DOES NOT INCLUDE DUTIES, TAXES OR OTHER IMPORT CHARGES levied by the importing country.
Asia / $55 UPS Flat Rate
Includes the following countries: Japan, Hong Kong, Singapore, Korea, and Taiwan.
EUROPE & AUSTRALIA / $45 UPS Flat Rate
Includes the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, New Zealand, and Australia.
CANADA / $30 USPS Flat Rate
OTHER WORLDWIDE DESTINATIONS / $90 UPS Flat Rate
Worldwide shipping should be used for orders to Africa, South America, Russia, Bermuda, Israel, Malayasia, Indonesia, or other countries not mentioned above. International orders will need to be verified and this may take us several days. We only ship internationally to the recipient address on file with your credit card company. This will be verified by a phone call to the issuing bank.
We are unable to change the shipping address once the order is in transit. Any changes to your order must be done prior to the order leaving our facility, usually within 1-2 business days from the order date. Business days do not include Saturday, Sunday or national holidays.
For any address change requests within this time frame, please contact firstname.lastname@example.org
Depending on where you're located, ground shipping to US addresses generally takes 3-7 days for delivery from time of shipment.
If you're concerned at all about your shipment, feel free to contact us at email@example.com with your order number in the subject line and we’ll get back to you as soon as possible.